How is important to enrich your Customer Profiles with data coming from Social Media? The answer is for sure “very important but too hard and too expensive”! Here a Proof of Concept where how you can do this kind of job in an easly and quickly way. The solution is based on an Integration with an Identity Search Service.
And this is just the first step……
Consider that is only a Proof of Concept and any kind of feedback is really appreciated.